Orders placed by 3PM EST will ship the same day! Except Sundays.
Please note: We cannot ship to P.O boxes
and international addresses. Only Valid within the
Save 20% Off Your First Autoship, 5% Off Future Orders
What Your Pet Needs. On Repeat.
Get scheduled deliveries - potty supplies and more.
You choose the frequency - not just monthly
Change or cancel any time- no fees
Save on every recurring order - with inventory priority
1 / of1
& FREE Returns >
Please note: Free returns are available. You can return any item for any reason, in new and unused condition: no shipping charges
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Here at PetsWorld our return policy is simple and worry-free: If you're not 100% unconditionally satisfied with your pet supplies, you can place a return within 30 days of the delivery date. You can return any item for any reason in new and unused condition: no shipping charges.
To request a return you must email us firstname.lastname@example.org and wait until we provide you with a return label.
Please don’t ship the item back to us withoutreceiving the return label.
Once we’ve received and inspected your return, we will notify you. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take up to 3-5 business days for your bank or credit card company to process and post the refund.
If you would like to request a return or replacement, please email us at email@example.com with your order number.
If your order went missing in transit or was not delivered, please contact us at 844-777-6970 or by emailing us at firstname.lastname@example.org
Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.